CONSULTING F&B

Training at the Hong Kong Cricket Club 2018

Exceed client expectations & maximize your beverage revenue

With over a decade over experience in sales and distribution of wines from all over the world to trade, corporate and private clients in one of the most fast-moving and challenging wine markets, ACES WINES has developed an in-depth knowledge and expertise on implementing business solutions for the F&B industry. We provide fresh, sound business advice and implement our thinking by a meticulous and process-driven approach to reach the goals set with our clients.

  • PERFORMANCE ANALYSIS

  • WINE LIST DESIGN

  • SERVICE & SALES TRAINING

  • CULTURAL TRAINING

PERFORMANCE ANALYSIS

Performance is a process not an outcome and achieving wine sales budget or profitability targets is the result of a chain of decisions starting from the wine buyer to the service at the table. Using an approach developed over a decade dealing with on-premise accounts, ACES WINES will deliver you a complete performance analysis factoring financial KPIs and service requirements as well as recommendations to fulfill clients' expectations and maximize your wine revenue. For feedback on the ACES WINES method, see REFERENCES


 

 
 

WINE LIST DESIGN

A successful wine list is a selection designed with purpose and a clear understanding of the clientele's expectations in terms of quality, diversity and pricing. Dogmatic approaches or the lack of wine and client sensibility often leads to inadequate choices that promptly turn into slow-moving stock or disappointing sales. Offering quality and value can be achieved at all prices levels and a good wine list not only drives sustainable revenue but also brings added-valued to the dining experience and participates in enhancing customer loyalty. Graphic design of the list is also available upon request.

SERVICE & SALES TRAINING

Wine sales requires a skill set that often falls short in under-performing outlets. While wine service basics can also be developed, ACES WINES focuses on the sales technique during service and how methods of service can be enhanced by new wine technologies with always the perspective to enhance the client's experience while driving revenue for the outlet.
 

 

CULTURAL TRAINING

Thanks to our extensive experience in Asian markets, we also provide training services for F&B professionals looking to perfect their welcome and service of Asian clientele, especially Chinese. We train your teams to the basis of Chinese culture and behavioral codes that often differ from western standards and these cultural differences in conduct and perception can lead to embarrassing situations altering the client’s experience of you establishment.

 

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